Frequently Asked Questions about ARC Services

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What does the ARC do? What if I am not sure if you can help me?

The Academic Resource Center (ARC) is a learning support center within the Office of Undergraduate Advising. Our mission is to provide undergraduate students at Duke Kunshan University (DKU) with quality academic resources that promote inclusive learning and development. Our specialty is providing tutoring and learning support for gateway, sequence, core, and large lecture courses. Our services include tutoring support, academic success coaching, workshop and events, and peer tutor program. You can check the webpage of each service for the detailed information. If you are not sure how we can help you, feel free to write us an email or drop by our office for a chat

Are there student worker opportunities in the ARC?

We hire DKU undergraduate students who have successfully completed applicable courses to work as Peer Tutors based on demand. More information about Peer Tutors can be found in the Peer Tutor Program section.

What is a tutoring session like? Can I get help with my assignment?

During a learning session, our tutors use the Socratic method asking intentional questions to help students reflect, connect knowledge points and develop effective learning skills to become an independent learner. We can definitely help you with your homework, but not by doing the work for you, rather by guiding you to find the solution on your own. There are no grades involved with attending a tutoring session and peer tutors do not report anything that happens in a session with the instructor.

When are tutoring sessions offered?

o Tutoring sessions are typically offered throughout the week, occasionally including evenings and some weekends. You can find the detailed schedule of tutoring sessions for the current semester on the ARC Tutoring Schedule page. Tutoring takes place primarily in the tutoring space located in Library 1032, the Office of Undergraduate Advising suite.

Do I have to make an appointment for drop-in tutoring?

No, you don’t need to make an appointment for drop-in tutoring. You can visit the ARC Tutoring Schedule page to view the drop-in tutoring schedule, and go to a scheduled tutoring session. Our tutors will be there to help you.

How can I make an appointment for 1-on-1 tutoring?

To make an appointment for 1-on-1 tutoring, please fill out the 1-on-1 Appointment survey and submit the request form at least 2 days in advance, because we need time to match you with our tutor who is available during the time you would like to meet.

What courses does the ARC offer study groups for? Does my course have a study group?

The ARC supports several entry-level courses in the study group format. For a complete list of the courses we offer study groups in the current semester, please check our Study Group page.

Can I obtain tutoring support for courses I am taking at Duke?

Students should seek tutoring and learning support at the institution they are taking the course.  For courses at Duke, please visit Duke ARC.

How often do you hire Peer Tutors?

We have recruitment for Peer Tutors every semester. In certain cases, we may hire a limited number of Peer Tutors during the year based on demand.

How can I apply for the Peer Tutor job position?

Look out for the announcement that the ARC attend the info session. Detailed information about how and when to apply will be shared then.

How can I find the event/workshop schedule?

Not all workshops have a fixed schedule. The information of each workshop is usually released two weeks beforehand via WeChat or email. You can follow our WeChat official account to receive the up-to-date workshop information.

Some events like the Academic Success Program and First Friday do have a schedule of the whole series. To know more about them, please check our Events & Workshops page.

Do I need to RSVP to the workshop?

Most events do not require RSVP. Some other workshops have materials which need to be prepared according to participant numbers, in which case students will be asked to RSVP.

What is Academic Success Coaching?

Academic Success Coaching at DKU helps students succeed by helping them identify academic strengths and needs, working with them to determine an achievable plan to overcome any identified barriers, and providing the tools to properly balance their academic life and develop effective study habits. This can be done through one or a series of 1-on-1 meetings with professional staff depending on which academic and general skills the student needs.

How can I make an appointment for Academic Success Coaching?

Please fill out the Coaching Appointment survey and submit the appointment request at least 2 days in advance